Terms of Service
Terms of Service
1. Scope
1.1 These Terms of Service apply to all contracts concluded through our online shop at dovureni.com between you as a customer and us:
Too Lit UG (haftungsbeschränkt)
Müggenkampstraße 29
20257 Hamburg
Germany
Managing Directors: Sebastian Armin Neis and Frederik Schramm
Registered at the Amtsgericht Hamburg under HRB 199665
Phone: +49 1521 3154563
Email: help@dovureni.com
(hereinafter referred to as "we", "us" or "dovureni.com")
These Terms of Service also apply to your use of our website dovureni.com.
1.2 All agreements made between you and us in connection with the use of our website and your purchase result in particular from these Terms of Service, our order confirmation and our declaration of acceptance.
1.3 The version of these Terms of Service valid at the time of your order or your use of the website applies.
1.4 We do not accept any deviating terms and conditions of the customer, even if we do not expressly object to them.
1.5 We sell our products exclusively to consumers for private use. Commercial resale of our products is not permitted.
2. Conclusion of the Contract
2.1 The presentation of products in our online shop does not constitute a legally binding offer, but an invitation to place an order.
2.2 By clicking the button "Order with obligation to pay" (or a similarly worded button) at the end of the checkout process, you submit a binding offer to purchase the products in your shopping cart. You are bound by this order for a period of two weeks after submitting it. Your statutory right of withdrawal under section 6 remains unaffected.
2.3 We will confirm receipt of your order by email without delay. This confirmation does not yet constitute acceptance of your order, unless acceptance is expressly declared in the same email.
2.4 A contract is only concluded when we accept your order by a separate declaration of acceptance or by shipping the ordered products.
2.5 If a product you ordered is not available, for example because it is out of stock, we will not accept your order. In this case no contract is concluded. We will inform you immediately and refund any payments already received without delay.
2.6 The contract language is English. We store the text of the contract and send you the order details by email. You can also print or save these Terms of Service at any time on our website.
3. Prices and Shipping Costs
3.1 All prices shown in our online shop are final prices and include the statutory value added tax.
3.2 Shipping costs are not included in the product prices. They are shown in our online shop and in the order summary before you submit your order.
3.3 We offer two shipping options:
Standard shipping: free of charge
Insured express shipping: 4.95 EUR
4. Delivery
4.1 We deliver exclusively to addresses within Germany. Orders are shipped from our partner warehouses in Germany or France.
4.2 Delivery times depend on the shipping option you choose at checkout:
Free standard shipping: 4 to 5 business days
Insured express shipping: 2 to 3 business days
Delivery times begin on the day after receipt of payment. Business days are Monday to Friday, excluding public holidays.
4.3 If your order contains several items, we may ship them in separate parcels. You will not be charged any additional shipping costs for this.
4.4 If a delivery cannot be made because you provided an incorrect address or were not available despite the delivery attempt, you bear the costs of any reshipment.
4.5 If you discover visible transport damage on delivery, please let the delivery driver know and contact us as soon as possible at help@dovureni.com. This helps us assert our claims against the carrier. Your statutory warranty rights remain unaffected even if you do not do this.
5. Payment
5.1 You can pay using the payment methods offered in our online shop at the time of your order.
5.2 Payment is due immediately upon conclusion of the contract. Your order will be shipped once payment has been received.
5.3 You are only entitled to offset claims if your counterclaims have been legally established, are undisputed or are acknowledged by us. You may also offset claims if you assert defects or counterclaims arising from the same purchase contract.
5.4 You may only exercise a right of retention if your counterclaim arises from the same purchase contract.
6. Right of Withdrawal
As a consumer, you have a statutory right of withdrawal.
Withdrawal Policy
Right of Withdrawal
You have the right to withdraw from this contract within fourteen days without giving any reason.
The withdrawal period is fourteen days from the day on which you, or a third party named by you who is not the carrier, took possession of the goods. If you ordered several goods as part of one order and they are delivered separately, the withdrawal period begins on the day on which you, or a third party named by you who is not the carrier, took possession of the last item.
To exercise your right of withdrawal, you must inform us (Too Lit UG (haftungsbeschränkt), Müggenkampstraße 29, 20257 Hamburg, Germany, phone: +49 1521 3154563, email: help@dovureni.com) of your decision to withdraw from this contract by means of a clear statement (for example a letter sent by post or an email). You can use the model withdrawal form below, but this is not mandatory.
To meet the withdrawal deadline, it is sufficient for you to send your notice of withdrawal before the withdrawal period has expired.
Consequences of Withdrawal
If you withdraw from this contract, we will refund all payments we have received from you, including delivery costs (with the exception of additional costs resulting from your choice of a type of delivery other than the cheapest standard delivery offered by us), without delay and at the latest within fourteen days from the day on which we received notice of your withdrawal from this contract. We will use the same means of payment that you used for the original transaction, unless expressly agreed otherwise with you. In no case will you be charged any fees for this refund. We may withhold the refund until we have received the goods back or until you have provided proof that you have returned the goods, whichever is earlier.
You must return the goods to us without undue delay and in any event no later than fourteen days from the day on which you inform us of your withdrawal from this contract. Please contact us at help@dovureni.com before sending your return so we can tell you the correct return address. The deadline is met if you send the goods before the period of fourteen days has expired.
You bear the direct costs of returning the goods.
You only have to pay for any loss in value of the goods if this loss in value is due to handling of the goods that was not necessary to check their condition, properties and functioning.
End of Withdrawal Policy
Model Withdrawal Form
(If you want to withdraw from the contract, please fill out this form and send it back to us.)
To: Too Lit UG (haftungsbeschränkt), Müggenkampstraße 29, 20257 Hamburg, Germany, email: help@dovureni.com
I/We hereby withdraw from the contract concluded by me/us for the purchase of the following goods:
Ordered on / received on:
Name of the consumer(s):
Address of the consumer(s):
Signature of the consumer(s) (only if this form is sent on paper):
Date:
7. Retention of Title
The goods remain our property until full payment has been made.
8. Warranty
8.1 We are liable for material defects and defects of title in the delivered goods in accordance with the statutory provisions. The limitation period for statutory warranty claims is two years and begins with the delivery of the goods.
8.2 Some of our products, in particular collectibles and memorabilia, may show slight variations in color, finish or packaging compared to the product images. Such minor variations that do not affect the usability or value of the product do not constitute a defect.
9. Liability
9.1 We are liable without limitation in cases of intent and gross negligence in accordance with the statutory provisions.
9.2 In all other cases, we are only liable for the breach of an essential contractual obligation, meaning an obligation whose fulfillment makes the proper performance of the contract possible in the first place and on whose compliance you as a customer may regularly rely. In this case our liability is limited to compensation for foreseeable damage typical for this type of contract. In all other cases our liability is excluded, subject to section 9.3.
9.3 Our liability for damage resulting from injury to life, body or health and under the German Product Liability Act (Produkthaftungsgesetz) remains unaffected by the above limitations.
10. Use of Our Website
10.1 You agree to indemnify us against all claims of third parties that are based on a culpable breach by you of the obligations contained in these Terms of Service.
10.2 If you publish content on our website, such as product reviews, you grant us a non exclusive, free of charge right, unlimited in time and place and revocable at any time, to use, reproduce, adapt, publish, translate and display this content together with the name you provided when creating it.
11. Intellectual Property
All logos, images, videos, texts and other content published on dovureni.com are protected by copyright or other rights of use held by us or our partners. Any use of this content without our express prior consent is not permitted.
12. Links to Third Party Websites
We are not responsible for the content of linked external websites over which we have no control. Such links are provided for convenience only and do not mean that we endorse or adopt their content.
13. Data Protection
We comply with the requirements of the EU General Data Protection Regulation and all applicable national data protection laws. You can find more information in our Privacy Policy.
14. Changes to These Terms of Service
14.1 We reserve the right to change these Terms of Service at any time, provided this is necessary due to changes in the law or case law, technical developments, new organizational requirements, developments of our business model or other good reasons, and provided the changes do not unreasonably disadvantage you.
14.2 The version of the Terms of Service that was valid at the time of your order always applies to that order.
14.3 We are free to discontinue the operation of our website at any time.
15. Applicable Law and Dispute Resolution
15.1 The law of the Federal Republic of Germany applies, excluding the UN Convention on Contracts for the International Sale of Goods. If you have your habitual residence in another country at the time of your order, mandatory consumer protection provisions of that country remain unaffected.
15.2 If you have no general place of jurisdiction in Germany, move your place of residence or habitual abode outside Germany after concluding the contract, or if your place of residence or habitual abode is unknown at the time the action is filed, the place of jurisdiction is Hamburg. In all other respects, the statutory provisions on local and international jurisdiction apply.
15.3 We are neither willing nor obliged to participate in dispute resolution proceedings before a consumer arbitration board. If you have a problem with your order, please simply contact us at help@dovureni.com and we will do our best to find a solution together with you.
16. Severability
Should individual provisions of these Terms of Service be or become invalid, the validity of the remaining provisions remains unaffected. The statutory provisions apply in place of the invalid provision.
Too Lit UG (haftungsbeschränkt)
Müggenkampstraße 29, 20257 Hamburg, Germany
Managing Directors: Sebastian Armin Neis and Frederik Schramm
Amtsgericht Hamburg, HRB 199665
Email: help@dovureni.com
Phone: +49 1521 3154563