Privacy Policy
Privacy Policy
Last updated: October 14, 2026
This Privacy Policy explains how we collect, use, share and protect your personal data when you visit dovureni.com, place an order or contact us, and which rights you have in connection with your data. We take the protection of your personal data very seriously and process it exclusively in accordance with the EU General Data Protection Regulation (GDPR) and the applicable German data protection laws.
1. Controller
The controller responsible for the processing of your personal data is:
Too Lit UG (haftungsbeschränkt)
Müggenkampstraße 29
20257 Hamburg
Germany
Managing Directors: Sebastian Armin Neis and Frederik Schramm
Registered at the Amtsgericht Hamburg under HRB 199665
Phone: +49 1521 3154563
Email: help@dovureni.com
2. Personal Data We Collect
2.1 Data you provide to us
When you place an order, create a customer account, subscribe to our newsletter or contact us, we collect the data you provide. This includes in particular:
Contact details such as your first and last name, email address, postal address and phone number.
Account details such as your username and password if you create a customer account.
Order details such as the products you purchased, your billing and delivery address, the shipping option you chose and your order history.
Payment details. Payments are processed directly by our payment service providers. We do not store your full credit card or bank account details.
Communication you send us, for example when you contact us by email or phone with questions, feedback or a return request.
Marketing preferences, for example whether you have subscribed to our newsletter.
2.2 Data collected automatically
When you visit our website, our servers and the services we use automatically record certain technical information. This includes:
Device and browser data such as your IP address, browser type and version, operating system, language settings and screen resolution.
Usage data such as the pages you visit, the date and time of your visit, the website you came from, the time spent on individual pages and the links you click.
We collect this information through server log files, cookies and similar technologies. You can find more information about this in section 6.
3. How We Use Your Personal Data
We only process your personal data where a legal basis under the GDPR applies. Below you will find the purposes of processing together with the respective legal basis.
3.1 To fulfill our contract with you (Art. 6 (1) (b) GDPR)
We use your data to process and deliver your order, handle payments, send you order and shipping confirmations, manage your customer account, process returns and refunds and answer your questions about your order.
3.2 To comply with legal obligations (Art. 6 (1) (c) GDPR)
We are legally required to retain certain data, for example invoices and order records under German commercial and tax law. We also process data where this is necessary to respond to lawful requests from authorities.
3.3 Based on our legitimate interests (Art. 6 (1) (f) GDPR)
We process your data to operate our website securely and reliably, to detect and prevent fraud and misuse, to analyze and improve our shop and our product range, and to assert, exercise or defend legal claims. Where we have an existing customer relationship with you, we may also send you information about similar products by email in accordance with Section 7 (3) of the German Act against Unfair Competition (UWG). You can object to this at any time free of charge.
3.4 Based on your consent (Art. 6 (1) (a) GDPR)
With your consent, we send you our newsletter and use cookies and similar technologies for analytics and marketing purposes. You can withdraw your consent at any time with effect for the future.
4. Sharing Your Personal Data
We only share your personal data with third parties where this is necessary for the purposes described above or where you have given your consent. Recipients may include:
Shipping partners. To deliver your order, we share your name, delivery address and, where necessary for delivery notifications, your email address or phone number with the shipping company we use. Your order is shipped from our partner warehouses in Germany or France, so your delivery data is also shared with the warehouse handling your order.
Payment service providers. When you pay for your order, your payment data is transmitted directly to the payment service provider you choose at checkout. These providers process your data in accordance with their own privacy policies.
Service providers. We work with service providers who support us in operating our shop, for example for website hosting, our shop system, IT services, email delivery and customer support. These providers only process your data on our behalf and according to our instructions on the basis of a data processing agreement under Art. 28 GDPR.
Professional advisers. Tax advisers, lawyers and accountants, to the extent necessary for the services they provide to us.
Authorities. Law enforcement agencies, courts and other public authorities if we are legally obliged to do so.
We do not sell your personal data.
5. Transfers to Countries Outside the EU
Some of our service providers may be located outside the European Union or the European Economic Area, for example in the United States. In such cases we ensure that an adequate level of data protection is in place, in particular through an adequacy decision of the European Commission (such as the EU U.S. Data Privacy Framework) or through standard contractual clauses approved by the European Commission.
6. Cookies and Similar Technologies
6.1 Our website uses cookies. Cookies are small text files that are stored on your device when you visit our website.
6.2 Strictly necessary cookies are required for our shop to work, for example to store the contents of your shopping cart, keep you logged in and complete the checkout process. We use these cookies on the basis of Section 25 (2) of the German Telecommunications Digital Services Data Protection Act (TDDDG) and our legitimate interest under Art. 6 (1) (f) GDPR.
6.3 Analytics and marketing cookies help us understand how visitors use our website and show relevant advertising, for example on social media platforms such as Facebook and Instagram. We only use these cookies if you have given your consent through our cookie banner (Section 25 (1) TDDDG and Art. 6 (1) (a) GDPR).
6.4 You can change or withdraw your cookie consent at any time through the cookie settings on our website. You can also delete cookies or block them in your browser settings. Please note that some functions of our shop may not work properly if you block all cookies.
7. Newsletter
If you subscribe to our newsletter, we use your email address to send you news about our products, new arrivals and offers. We use the double opt in procedure, which means you will receive an email asking you to confirm your subscription. The legal basis is your consent under Art. 6 (1) (a) GDPR. You can unsubscribe at any time using the link at the end of every newsletter or by sending an email to help@dovureni.com.
8. Contacting Us
If you contact us by email or phone, we process the data you provide in order to handle your request. The legal basis is Art. 6 (1) (b) GDPR if your request relates to a contract, and Art. 6 (1) (f) GDPR in all other cases. We delete this data once your request has been fully dealt with, unless statutory retention obligations apply.
9. Retention of Personal Data
We only store your personal data for as long as necessary for the purposes for which it was collected, or as long as required by law. Order and invoice data is retained in accordance with the statutory retention periods under German commercial and tax law, which can be up to ten years. If you have a customer account, we store your account data until you delete your account or ask us to delete it. Data processed on the basis of your consent is stored until you withdraw your consent.
10. Data Security
We use appropriate technical and organizational measures to protect your personal data against loss, misuse and unauthorized access. Our website uses SSL/TLS encryption, which you can recognize by the lock symbol in your browser's address bar. However, please note that no method of transmission over the internet is completely secure.
11. Your Rights
Under the GDPR you have the following rights regarding your personal data:
Right of access (Art. 15 GDPR): You can request information about the personal data we process about you.
Right to rectification (Art. 16 GDPR): You can ask us to correct inaccurate or incomplete data.
Right to erasure (Art. 17 GDPR): You can ask us to delete your data, unless we are legally required to keep it.
Right to restriction of processing (Art. 18 GDPR): You can ask us to restrict the processing of your data.
Right to data portability (Art. 20 GDPR): You can receive the data you provided to us in a structured, commonly used and machine readable format.
Right to withdraw consent (Art. 7 (3) GDPR): You can withdraw any consent you have given at any time with effect for the future.
Right to object (Art. 21 GDPR): Where we process your data on the basis of our legitimate interests, you have the right to object to this processing at any time for reasons arising from your particular situation. You can object to the use of your data for direct marketing at any time without giving any reason.
To exercise your rights, simply send an email to help@dovureni.com. We may ask you for information to confirm your identity before we process your request.
12. Right to Lodge a Complaint
You have the right to lodge a complaint with a data protection supervisory authority if you believe that the processing of your personal data violates data protection law. You can contact the supervisory authority at your place of residence or the authority responsible for us:
Der Hamburgische Beauftragte für Datenschutz und Informationsfreiheit
Ludwig Erhard Straße 22
20459 Hamburg
Germany
We would appreciate it if you contacted us first, so we can try to resolve your concern directly.
13. Children
Our shop is not directed at children under the age of 16. We do not knowingly collect personal data from children under 16. If we learn that we have collected such data without the required consent of a parent or guardian, we will delete it.
14. Links to Other Websites
Our website may contain links to websites of third parties, such as social media platforms. We have no control over the content and data protection practices of these websites and are not responsible for them. Please read the privacy policies of these websites.
15. Changes to This Privacy Policy
We may update this Privacy Policy from time to time, for example when the law changes or when we introduce new services. The current version is always available on our website.
16. Contact
If you have any questions about this Privacy Policy or the processing of your personal data, please contact us:
Too Lit UG (haftungsbeschränkt)
Müggenkampstraße 29, 20257 Hamburg, Germany
Email: help@dovureni.com
Phone: +49 1521 3154563